- What payment methods do you accept?
We accept the following payment methods:- Credit Cards: Visa, MasterCard, American Express
- PayPal
- Bank Transfers (for larger or business orders)
Please note: All payments are processed in USD (United States Dollar). If you’re shopping from outside the U.S., your bank or payment provider will automatically convert the amount to your local currency at the current exchange rate.
- Can I pay in my local currency?
Currently, all payments must be made in USD. If you’re shopping from a country outside the U.S., your payment provider or bank will handle the conversion to your local currency based on the exchange rate at the time of the transaction. - Is it safe to shop on your website?
Absolutely! We use industry-standard encryption technology (SSL) to ensure that your personal and payment information is secure. Your privacy and security are our top priorities. - How do I track my order?
Once your order has been shipped, we’ll send you a tracking number via email. You can use this tracking number to check the status of your delivery through the carrier’s website. - Can I modify or cancel my order?
We process orders quickly to ensure fast delivery, so once your order is placed, it cannot be modified or canceled. If you need assistance, please contact us at @whimpulse.com as soon as possible, and we’ll do our best to help. - Do you offer international shipping?
Yes, we ship worldwide! Shipping costs and delivery times may vary depending on your location. All international orders are billed in USD. - What should I do if I have an issue with my order?
If you experience any issues with your order (such as receiving the wrong item, damage, or defects), please contact us immediately at @whimpulse.com, and we will assist you in resolving the issue. - Do you offer gift cards?
At the moment, we do not offer gift cards, but we are exploring the possibility for the future. Stay tuned for updates! - What if my payment is declined?
If your payment is declined, please check that your payment information is correct, and ensure that your card has sufficient funds. If the issue persists, please contact your payment provider or bank for more details. If you need further assistance, feel free to reach out to us.
